![]() ![]() Successful large-scale change is a complex affair that happens in eight stages. They see that continuous gradual improvement, by itself, is no longer enough. They see that bigger leaps are increasingly associated with winning big. They know how to grab opportunities and avoid hazards. Highly successful organizations know how to overcome antibodies that reject anything new. ![]() The lessons here come from interviews with about 400 people from 130 organizations. ![]() Handle it poorly, and it can drive you crazy, cost a great deal of money, and cause a lot of pain. In an age of turbulence, when you handle this reality well, you win. This is especially so in large-scale organizational change, where you are dealing with new technologies, mergers and acquisitions, restructurings, new strategies, cultural transformation, globalization, and e-business–whether in an entire organization, an office, a department, or a work group. People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences their feelings. ![]()
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